Archive for November 2019

Work on a project is ongoing when the project manager overhears two workers arguing over what a set of instructions mean. The project manager investigates and discovers that the instructions for the construction of concrete footings currently being poured were poorly translated between the different languages in use on the project. Which of the following is the BEST thing for the project manager to do FIRST?

Work on a project is ongoing when the project manager overhears two workers arguing over what a set of instructions mean. The project manager investigates and discovers that the instructions for the construction of concrete footings currently being poured were poorly translated between the different languages in use on the project. Which of the following is the BEST thing for the project manager to do FIRST?



A. Get the instructions translated by a more experienced party

B. Look for quality impacts of the poor translation of the instructions for the footings.

C. Bring the issue to the attention of the team and ask them to look for other translation problems.

D. Inform the sponsor of the problem in the next project report.


Answer : B. Look for quality impacts of the poor translation of the instructions for the footings.

A project manager had a complex problem to solve and made a decision about what needed to be done. A few months late, the problem resurfaced. What did the project manager most likely not do?

A project manager had a complex problem to solve and made a decision about what needed to be done. A few months late, the problem resurfaced. What did the project manager most likely not do?


A. Proper risk analysis

B. Confirm that the decision solved the problem

C. Have the project sponsor validate the decision

D. Use an Ishikawa diagram


Answer: D Use an Ishikawa diagram

Project performance appraisals are different from team performance assessments in the project performance appraisals focus on:

Project performance appraisals are different from team performance assessments in the project performance appraisals focus on:




A. How an individual team member is performing on the project

B. An evaluation of the project team's effectiveness

C. A team building effort

D. Reducing the staff turnover rate


Answer: A How an individual team member is performing on the project

A project manager has just found out that a major subcontractor for her project is consistently late delivering work. The project team member responsible for this part of the project does not get along with the subcontractor. To resolve the problem, the project manager says, "You will have to give up something to solve this problem." What conflict resolution method is she using?

A project manager has just found out that a major subcontractor for her project is consistently late delivering work. The project team member responsible for this part of the project does not get along with the subcontractor. To resolve the problem, the project manager says, "You will have to give up something to solve this problem." What conflict resolution method is she using?


A. Confrontation

B. Compromise

C. Smoothing

D. Communicating


Answer: B Compromise

You are a project manager leading a cross-functional project team in a weak matrix environment. None of your project team members report to you functionally ad you do no have the ability to directly reward their performance. The project is difficult, involving tight date constraints and challenging quality standards. Which of the following types of project management power will likely be the MOST effective in this circumstance?

You are a project manager leading a cross-functional project team in a weak matrix environment. None of your project team members report to you functionally ad you do no have the ability to directly reward their performance. The project is difficult, involving tight date constraints and challenging quality standards. Which of the following types of project management power will likely be the MOST effective in this circumstance?


A. Referent

B. Expert

C. Penalty

D. Formal


Answer: B Expert

During every project team meeting, the project manager asks each team member to describe the work he or she is doing, and the project manager assigns new activities to team members. The length of these meetings has increased because there are many different activities to assign. This could be happening for all the following reasons EXCEPT?

During every project team meeting, the project manager asks each team member to describe the work he or she is doing, and the project manager assigns new activities to team members. The length of these meetings has increased because there are many different activities to assign. This could be happening for all the following reasons EXCEPT?




A. Lack of a WBS

B. Lack of a responsibility assignment matrix

C. Lack of resource leveling

D. Lack of team involvement in project planning.


Answer: C Lack of resource leveling.

A project manager must publish a project schedule. Activities, start/end times, and resources are identified. What should the project manager do NEXT?

A project manager must publish a project schedule. Activities, start/end times, and resources are identified. What should the project manager do NEXT?




A. Distribute the project schedule according to the communications management plan.

B. Confirm availability of resources

C. Refine the project management plan to reflect more accurate costing information.

D. Publish a bar chart illustrating the timeline


Answer: B Confirm the availability of resources

You have been assigned as project manager for a large telecommunications project. This one year project is about halfway done. The project team consists of five sellers and 20 of your company's employees. You want to understand who is responsible for doing what on the project. Where would you find such information?

You have been assigned as project manager for a large telecommunications project. This one year project is about halfway done. The project team consists of five sellers and 20 of your company's employees. You want to understand who is responsible for doing what on the project. Where would you find such information?


A. Responsibility assignment matrix

B. Resource histogram

C. Bar chart

D. Project organization chart


Answer: A Responsibility assignment matrix

Which of the following is not an input into Develop Human Resource Plan?

Which of the following is not an input into Develop Human Resource Plan?




A. Enterprise Environmental Factors

B. Role and Responsibility assignments

C. Organizational Process Audits

D. Activity Resource Requirements


Answer: B. Role and Responsibility assignments

Human resource management encompasses:

Human resource management encompasses:




A. Organizational Planning, Acquire Project Team, Report Performance, and Manage Project Team.

B. Develop Human Resource Plan, Acquire Project Team, Report Performance, and Develop Project Team.

C. Develop Human Resource Plan, Staff Acquisition, Develop Project Team, and Release Project Team

D. Develop Human Resource Plan, Acquire Project Team, Develop Project Team, Manage Project Team


Answer: D. Develop Human Resource Plan, Acquire Project Team, Develop Project Team, Manage Project Team

The most important role of the project sponsor is to:

The most important role of the project sponsor is to:




A. Manage and resolve conflicts between the team and upper management

B. Provide and protect the project's financial resources

C. Provide and project the project's human resources

D. Balance the project's constraints regarding time, scope, and cost.


Answer: B Provide and protect the project's financial resources

The Human Resource Plan:

The Human Resource Plan:



A. Should be created by the Human Resources department

B. IS a part of the resource management plan

C. Is a tool of Develop Project Team

D. Is an output of the Develop Human Resource Plan Process


Answer: D Is an output of the Develop Human Resource Plan Process

All of the following are typical concerns of matrixed team members EXCEPT?

All of the following are typical concerns of matrixed team members EXCEPT?




A. Wondering who will handle their evaluations

B. Servicing multiple bosses

C. Developing commitment

D. Computing fringe benefits when working multiple projects


Answer: D Computing fringe benefits when working multiple projects

Which statement below BEST matches a Theory X manager's beliefs?

Which statement below BEST matches a Theory X manager's beliefs?




A. People want to be rewarded for their work

B. People have higher needs that will not emerge until the lower level needs have been satisfied

C. People will contribute to work if left alone

D. People cannot be trusted.


Answer: D People cannot be trusted

An obstacle to team building in a matrix organization is that the:

An obstacle to team building in a matrix organization is that the:




A. Team organization is technically focused

B. Team members are borrowed resources and can be hard to motivate

C. Teams are too centralized

D. Teams are too large and therefore very hard to handle.


Answer: B Team members are borrowed resources and can be hard to motivate

The "Halo Effect" refers to the tendency to:

The "Halo Effect" refers to the tendency to: 




A. Promote from within

B. Hire the best

C. Move people into project management because they are good in their technical fields.

D. Move people into project management because they have had project management training.


Answer: C Move people into project management because they are good in their technical fields.

Who manages the resources in a matrix organization?

Who manages the resources in a matrix organization?




A. Senior Managers

B. Functional Managers

C. Project Manager

D. Human Resources


Answer: B Functional Managers

If you hear a project manager saying to a customer "We all agree that this project is important. Let's not fight over a few thousand dollars," what conflict resolution technique is the project manager trying to use?

If you hear a project manager saying to a customer "We all agree that this project is important. Let's not fight over a few thousand dollars," what conflict resolution technique is the project manager trying to use?



A. Smoothing

B. Problem solving

C. Forcing

D. Compromising


Answer: A Smoothing

Which of the following is the BEST thing to do to improve the project?

There have been many work packages completed successfully on the project, and the sponsor has made some recommendations for improvements. The project is on schedule to meet an aggressive deadline when the successor activity to a critical path activity suffers a major setback. The activity has 14 days of float and is being completed by four people. There are two other team members with the skill set to assist the troubled activity, if needed. The project manager receives a call that three other team members are attempting to be removed from the project because they do not feel the project can be successful. When the project manager pursues this, she discovers that those team members have issues that have not been addressed.

Which of the following is the BEST thing to do to improve the project?


A. Have the team members immediately assist the troubled activity
B. Investigate why the project schedule is aggressive
C. See who can replace the three team members
D. Create an issue log


Answer D

A large project is underway when one of the team members reviews the project status report. He sees that the project is currently running late. As he looks at the report further, he notices that the delay will cause one of his activities to be scheduled during a time he will be out of the country and cannot work on the activity. This is of great concern because he is very committed to the project being successful and he does not want to be the cause of the project being further delayed. What is the BEST THING for him to do?

A large project is underway when one of the team members reviews the project status report. He sees that the project is currently running late. As he looks at the report further, he notices that the delay will cause one of his activities to be scheduled during a time he will be out of the country and cannot work on the activity. This is of great concern because he is very committed to the project being successful and he does not want to be the cause of the project being further delayed. What is the BEST THING for him to do?


A. Contact the project manager immediately to provide the project manager with his schedule
B. Include the information in his next report
C. Request that the issue be added to the project issue log
D. Recommend preventive action


Answer D

The project manager is looking at the project's resource needs and lessons learned from past projects. This information causes the project manager to be concerned about the ability to acquire enough resources for the project in six months. Which of the following would be the LEAST effective preventive action?

The project manager is looking at the project's resource needs and lessons learned from past projects. This information causes the project manager to be concerned about the ability to acquire enough resources for the project in six months. Which of the following would be the LEAST effective preventive action?


A. Make sure functional managers have a copy of the resource histogram
B. Show the sponsor the data, and explain the project manager's concern
C. Determine metrics to use as an early warning sign that resources will not be available
D. Ask functional managers for their opinions


Answer A

During the first half of the project, five team members left for other projects without being replaced, two team members went on vacation without informing you, and other team members expressed uncertainty about the work they were to complete. In this situation, it is BEST if you create a _____ for the second half of the project.

During the first half of the project, five team members left for other projects without being replaced, two team members went on vacation without informing you, and other team members expressed uncertainty about the work they were to complete. In this situation, it is BEST if you create a _____ for the second half of the project.


A. Work breakdown structure
B. Resource histogram
C. Staffing management plan
D. Responsibility assignment matrix


Answer C

You just found out that a major subcontractor for your project consistently provides deliverables late. The subcontractor approaches you and asks you to continue accepting late deliverables in exchange for a decrease in project costs. This offer is an example of:

You just found out that a major subcontractor for your project consistently provides deliverables late. The subcontractor approaches you and asks you to continue accepting late deliverables in exchange for a decrease in project costs. This offer is an example of:


A. Confronting
B. Compromise
C. Smoothing
D. Forcing


Answer B

The project CPI is 1.02, the benefit cost ratio is 1.7, and the latest round of performance reviews identified few needed adjustments. The project team was co-located into a new building when the project started. Everyone commented on how excited they were to have all new facilities. The sponsor is providing adequate support for the project, and few unidentified risks have occurred. In an attempt to improve performance, the project manager spends part of the project budget on new chairs for the team members and adds the term "senior" to each team member's job title. Which of the following is the MOST correct thing that can be said of this project or the project manager?

The project CPI is 1.02, the benefit cost ratio is 1.7, and the latest round of performance reviews identified few needed adjustments. The project team was co-located into a new building when the project started. Everyone commented on how excited they were to have all new facilities. The sponsor is providing adequate support for the project, and few unidentified risks have occurred. In an attempt to improve performance, the project manager spends part of the project budget on new chairs for the team members and adds the term "senior" to each team member's job title. Which of the following is the MOST correct thing that can be said of this project or the project manager?


A. The project manager has misunderstood Herzberg's theory
B. The project is slowly spending more money than it should. The project manager should begin to watch cost more carefully
C. The performance review should be handled better to find more adjustments
D. The project manager should use good judgment to determine which variances are important


Answer A

A project manager had a complex problem to solve and made a decision about what needed to be done. A few months later, the problem resurfaced. What did the project manager MOST likely not do?

A project manager had a complex problem to solve and made a decision about what needed to be done. A few months later, the problem resurfaced. What did the project manager MOST likely not do?


A. Proper risk analysis
B. Confirm that the decision solved the problem
C. Have the project sponsor validate the decision
D. Use an Ishikawa diagram


Answer B

The project has been challenging to manage. Everyone has been on edge due to pressure to complete the project on time. Unfortunately, the tension has grown to the point where team meetings have become shouting matches and little work is accomplished during the meetings. One team member asks to be excused from future team meetings, as all the shouting upsets him. Meanwhile, the sponsor has asked to attend team meetings in order to better understand how the project is going and the issues involved in completing the project, and the customer has started discussions about adding scope to the project. In this situation, it would be BEST for the project manager to:

The project has been challenging to manage. Everyone has been on edge due to pressure to complete the project on time. Unfortunately, the tension has grown to the point where team meetings have become shouting matches and little work is accomplished during the meetings. One team member asks to be excused from future team meetings, as all the shouting upsets him. Meanwhile, the sponsor has asked to attend team meetings in order to better understand how the project is going and the issues involved in completing the project, and the customer has started discussions about adding scope to the project. In this situation, it would be BEST for the project manager to:


A. Ask the sponsor if the information needed could be sent in a report rather than have her attend the meeting
B. Inform the team member who asked to be excused from the meetings of the value of communication in such meetings
C. Create new ground rules for the meetings and introduce them to the team
D. Hold a team-building exercise that involves all the team members


Answer C

The installation project has a CPI of 1.03 and an SPI of 1.0. There are 14 team members, and each team member had input into the final project management plan. The customer has accepted the three deliverables completed so far without complaint and the responsibility assignment matrix has not changed since the project began. The project is being completed in a matrix environment and there are no contracts needed for the project. Though the sponsor is happy with the status of the project, one of the team members is always complaining about how much time his project work is taking. Which of the following would be the BEST thing for the project manager to do?

The installation project has a CPI of 1.03 and an SPI of 1.0. There are 14 team members, and each team member had input into the final project management plan. The customer has accepted the three deliverables completed so far without complaint and the responsibility assignment matrix has not changed since the project began. The project is being completed in a matrix environment and there are no contracts needed for the project. Though the sponsor is happy with the status of the project, one of the team members is always complaining about how much time his project work is taking. Which of the following would be the BEST thing for the project manager to do?


A. Review the reward system for the project
B. Try to improve schedule performance of the project
C. Meet with the customer to try to extend the schedule
D. Gain formal acceptance in writing from the customer


Answer A

A project is in the middle of execution when a stakeholder suggests a major new change. This change will cause the third major overhaul of the project. At the same time, the project manager discovers that a major work package was not completed because a team member's boss moved him to another project that had a higher priority. Which of the following is the BEST person for the project manger to address these issues with?

A project is in the middle of execution when a stakeholder suggests a major new change. This change will cause the third major overhaul of the project. At the same time, the project manager discovers that a major work package was not completed because a team member's boss moved him to another project that had a higher priority. Which of the following is the BEST person for the project manger to address these issues with?


A. The team
B. Senior management
C. The customer
D. The sponsor


Answer D

A project manager is trying to settle a dispute between two team members. One says the systems should be integrated before testing, and the other maintains each system should be tested before integration. The project involves over 30 people, and 12 systems need to be integrated. The sponsor is demanding that integration happen on time. What is the BEST statement the project manager can make to resolve the conflict?

A project manager is trying to settle a dispute between two team members. One says the systems should be integrated before testing, and the other maintains each system should be tested before integration. The project involves over 30 people, and 12 systems need to be integrated. The sponsor is demanding that integration happen on time. What is the BEST statement the project manager can make to resolve the conflict?


A. Do it my way
B. Let's calm down and get the job done
C. Let's deal with this again next week after we all calm down
D. Let's do limited testing before integration and finish testing after integration


Answer D

The project is just starting out and consists of people from 14 different departments. The project charter was signed by one person and contains over 30 major requirements that must be met on the project. The sponsor has informed the project manager that the SPI must be kept between 0.95 and 1.1. A few minutes of investigation resulted in the identification of 34 stakeholders, and the schedule objectives on the project are constrained. A project manager has just been hired. Which of the following types of project management power will BEST help the project manager gain the cooperation of others?

The project is just starting out and consists of people from 14 different departments. The project charter was signed by one person and contains over 30 major requirements that must be met on the project. The sponsor has informed the project manager that the SPI must be kept between 0.95 and 1.1. A few minutes of investigation resulted in the identification of 34 stakeholders, and the schedule objectives on the project are constrained. A project manager has just been hired. Which of the following types of project management power will BEST help the project manager gain the cooperation of others?


A. Formal
B. Referent
C. Penalty
D. Expert


Answer A

The new project is exciting to both the project manager and the team. This is the project manager's first assignment as project manager. The team has the feeling that they will be able to complete work that has never been tried before. There are 29 people contributing to the product description, and the team consists of nine highly experienced experts in their field. Part of the way through planning, three highly technical team members are disagreeing about the scope of two of the deliverables. One is pointing to the draft WBS and saying that two additional work packages should be added. Another is saying that a particular work package should not even be done. The third team member agrees with both of them. How should the project manager BEST deal with the conflict?

The new project is exciting to both the project manager and the team. This is the project manager's first assignment as project manager. The team has the feeling that they will be able to complete work that has never been tried before. There are 29 people contributing to the product description, and the team consists of nine highly experienced experts in their field. Part of the way through planning, three highly technical team members are disagreeing about the scope of two of the deliverables. One is pointing to the draft WBS and saying that two additional work packages should be added. Another is saying that a particular work package should not even be done. The third team member agrees with both of them. How should the project manager BEST deal with the conflict?


A. He should listen to the differences of opinion, determine the best choice, and implement that choice
B. He should postpone further discussions, meet with each individual, and determine the best approach
C. He should listen to the differences of opinions, encourage logical discussions, and facilitate an agreement
D. He should help the team focus on agreeable aspects of their opinions and build unity by using relaxation techniques and common-focus team building



Answer C

A project has several teams. Team C has repeatedly missed deadlines in the past. This has caused team D to have to crash the critical path several times. As the team leader for team D, you should meet with the:

A project has several teams. Team C has repeatedly missed deadlines in the past. This has caused team D to have to crash the critical path several times. As the team leader for team D, you should meet with the:


A. Manager of team D
B. Project manager alone
C. Project manager and management
D. Project manager and the leader of team C


Answer D

A project manager has just found out that a major subcontractor for her project is consistently late delivering work. The project team member responsible for this part of the project does not get along with the subcontractor. To resolve the problem, the project manager says, "You both will have to give up something to solve this problern," What conflict resolution method is she using?

A project manager has just found out that a major subcontractor for her project is consistently late delivering work. The project team member responsible for this part of the project does not get along with the subcontractor. To resolve the problem, the project manager says, "You both will have to give up something to solve this problern," What conflict resolution method is she using?


A. Confrontation
B. Compromise
C. Smoothing
D. Communicating


Answer B

A team member is not performing well on the project because she is inexperienced in system development work. There is no one else available who is better qualified to do the work. What is the BEST solution for the project manager?

A team member is not performing well on the project because she is inexperienced in system development work. There is no one else available who is better qualified to do the work. What is the BEST solution for the project manager?


A. Consult with the functional manager to determine project completion incentives for the team member
B. Obtain a new resource more skilled in development work
C. Arrange for the team member to get training
D. Allocate some of the project schedule reserve


Answer C

You are a project manager leading a cross-functional project team in a weak matrix environment. None of your project team members report to you functionally, and you do not have the ability to directly reward their performance. The project is difficult, involving tight date constraints and challenging quality standards. Which of the following types of project management power will likely be the MOST effective in this circumstance?

You are a project manager leading a cross-functional project team in a weak matrix environment. None of your project team members report to you functionally, and you do not have the ability to directly reward their performance. The project is difficult, involving tight date constraints and challenging quality standards. Which of the following types of project management power will likely be the MOST effective in this circumstance?


A. Referent
B. Expert
C. Penalty
D. Formal


Answer B

During every project team meeting, the project manager asks each team member to describe the work he or she is doing, and the project manager assigns new activities to team members. The length of these meetings has increased because there are many different activities to assign. This could be happening for all the following reasons EXCEPT:

During every project team meeting, the project manager asks each team member to describe the work he or she is doing, and the project manager assigns new activities to team members. The length of these meetings has increased because there are many different activities to assign. This could be happening for all the following reasons EXCEPT:


A. Lack of a WBS
B. Lack of a responsibility assignment matrix
C. Lack of resource leveling
D. Lack of team involvement in project planning


Answer C

A project manager must publish a project schedule. Activities, start/end times, and resources are identified. What should the project manager do NEXT?

A project manager must publish a project schedule. Activities, start/end times, and resources are identified. What should the project manager do NEXT?



A. Distribute the project schedule according to the communications management plan
B. Confirm the availability of the resources
C. Refine the project management plan to reflect more aceurate costing information
D. Publish a bar chart illustrating the timeline


Answer B

You have just been assigned as project manager for a large telecommunications project. This one-year project is about halfway done. The project team consists of 5 sellers and 20 of your company's employees. You want to understand who is responsible for doing what on the project. Where would you find such information?

You have just been assigned as project manager for a large telecommunications project. This one-year project is about halfway done. The project team consists of 5 sellers and 20 of your company's employees. You want to understand who is responsible for doing what on the project. Where would you find such information?



A. Responsibility assignment matrix
B. Resource histogram
C. Bar chart
D. Project organization chart


Answer A

The sponsor's role on a project is BEST described as:

The sponsor's role on a project is BEST described as:


A. Helping to plan activities
B. Helping to prevent unnecessary changes to project objectives
C. Identifying unnecessary project constraints
D. Helping to put the project management plan together


Answer B

The halo effect refers to the tendency to:

The halo effect refers to the tendency to:




A. Promote from within.
B. Hire the best.
C. Move people into project management because they are good in their technical fields.
D. Move people into project management because they have had project management training.


Answer C

Work on a project is ongoing when the project manager overhears two workers arguing over what a set of instructions mean. The project manager investigates and discovers that the instructions for the construction of the concrete footings currently being poured were poorly translated between the different languages in use on the project. Which of the following is the BEST thing for the project manager to do FIRST?

Work on a project is ongoing when the project manager overhears two workers arguing over what a set of instructions mean. The project manager investigates and discovers that the instructions for the construction of the concrete footings currently being poured were poorly translated between the different languages in use on the project. Which of the following is the BEST thing for the project manager to do FIRST?


A. Get the instructions translated by a more experienced party
B. Look for quality impacts of the poor translation of the instructions for the footings
C. Bring the issue to the attention of the team and ask them to look for other translation problems
D. Inform the sponsor of the problem in the next project report


Answer B

As the project manager, you are preparing your methods for quality management. You are looking for a method that can demonstrate the relationship between events and their resulting effects. You want to use a method to depict the events that cause a negative effect on quality. Which of the following is the BEST choice for accomplishing your objective?

As the project manager, you are preparing your methods for quality management. You are looking for a method that can demonstrate the relationship between events and their resulting effects. You want to use a method to depict the events that cause a negative effect on quality. Which of the following is the BEST choice for accomplishing your objective? 


A. Histogram
B. Pareto chart
C. Ishikawa diagram
D. Control chart


Answer C

The department manager communicates that his staff is following a company policy that requires two levels of testing. During the conversation, the department manager also makes a comment that leads the project manager to believe that the policy may include excessive work. This is the fourth time the project manager has heard such a comment. What is the BEST thing to do?

The project manager notices that project activities being completed by one department are all taking slightly longer than planned. To date, none of the activities/work packages have been on the critical path, nor have they affected the critical chain planning that has occurred. The project manager is bothered by the problem, since four of the next five critical path activities are being completed by this department. After making three calls, the project manager is finally able to converse with the department manager to determine what is going on. The conversation is slow, because both speak different native languages and they are trying to converse in French, a shared language. To make communication easier, the project manager frequently asks the department manager to repeat back what has been said.

The department manager communicates that his staff is following a company policy that requires two levels of testing. During the conversation, the department manager also makes a comment that leads the project manager to believe that the policy may include excessive work. This is the fourth time the project manager has heard such a comment. What is the BEST thing to do? 


A. Create a better communications management plan that requires only one language to be the universal language on the project and have translators readily available on a moment's notice
B. Contact someone else in the department who speaks the project manager's native language better to confirm the department manager's opinion
C. Find out if the upcoming activities should be reestimated
D. Work on increasing the effectiveness of the performing organization by recommending
continuous improvement of the policy in question


Answer D

During project executing, a project team member informs the project manager that a work package has not met the quality metric, and that she believes it is not possible to meet it. The project manager meets with all parties concerned to analyze the situation. Which part of the quality management process is the project manager involved in?

During project executing, a project team member informs the project manager that a work package has not met the quality metric, and that she believes it is not possible to meet it. The project manager meets with all parties concerned to analyze the situation. Which part of the quality management process is the project manager involved in?


A. Perform Quality Assurance
B. Project Control
C. Perform Quality Control
D. Plan Quality


Answer C

At the end of a project, a project manager determines that the project has added four areas of functionality and three areas of performance. The customer has expressed satisfaction with the project. What does this mean in terms of success of the project?

At the end of a project, a project manager determines that the project has added four areas of functionality and three areas of performance. The customer has expressed satisfaction with the project. What does this mean in terms of success of the project?


A. The project was an unqualified success
B. The project was unsuccessful because it was gold plated
C. The project was unsuccessful because the customer being happy means they would have paid more for the work
D. The project was successful because the team had a chance to learn new areas of functionality and the customer was satisfied


Answer B

A project is facing a major change to its project deliverables. If the project manager is involved in determining which quality standards are relevant to the change, the project manager must be involved in:

A project is facing a major change to its project deliverables. If the project manager is involved in determining which quality standards are relevant to the change, the project manager must be involved in:


A. Quality management
B. Perform Quality Assurance
C. Plan Quality
D. Perform Quality Control


Answer C

A project manager has just taken over the project from another project manager during the execution of the project. The previous project manager created a project budget, determined communications requirements, and went on to complete work packages. What should the new project manager do NEXT?

A project manager has just taken over the project from another project manager during the execution of the project. The previous project manager created a project budget, determined communications requirements, and went on to complete work packages. What should the new project manager do NEXT?


A. Coordinate completion of work packages
B. Identify quality standards
C. Begin the Identify Risk process
D. Execute the project management plan


Answer B

The project you are working on has an increase in cost effectiveness, increased productivity, and increased morale. What might be the reason for these changes?

The project you are working on has an increase in cost effectiveness, increased productivity, and increased morale. What might be the reason for these changes?


A. Project objectives are in line with those of the performing organization
B. Increased quality
C. Managements focus on cost containment
D. Rewards presented for individual efforts


Answer B

The new software installation project is in progress. The project manager is working with the quality assurance department to improve everyone's confidence that the project will satisfy the quality standards. Which of the following MUST they have before they start this process?

The new software installation project is in progress. The project manager is working with the quality assurance department to improve everyone's confidence that the project will satisfy the quality standards. Which of the following MUST they have before they start this process?


A. Quality problems
B. Quality improvement
C. Quality control measurements
D. Rework


Answer C

You are asked to select tools and techniques to implement a quality assurance program to supplement existing quality control activities. Which of the following would NOT be appropriate for this purpose?

You are asked to select tools and techniques to implement a quality assurance program to supplement existing quality control activities. Which of the following would NOT be appropriate for this purpose?


A. Quality audits
B. Statistical sampling
C. Pareto charts
D. Focus groups


Answer D

You are in the middle of a major new facility construction project. The structural steel is in place and the heating conduits are going into place, when a senior manager informs you that he is worried that the project will not meet the quality standards. What should you do in this situation?

You are in the middle of a major new facility construction project. The structural steel is in place and the heating conduits are going into place, when a senior manager informs you that he is worried that the project will not meet the quality standards. What should you do in this situation?



A. Assure senior management that during the Plan Quality process it was determined that the project would meet the quality standards
B. Analogously estimate future results
C. Form a quality assurance team
D. Check the results from the last quality management plan


Answer C

You are a project manager for a major information systems project. Someone from the quality department comes to see you about beginning a quality audit of your project. The team, already under pressure to complete the project as soon as possible, objects to the audit. You should explain to the team that the purpose of a quality audit is:

You are a project manager for a major information systems project. Someone from the quality department comes to see you about beginning a quality audit of your project. The team, already under pressure to complete the project as soon as possible, objects to the audit. You should explain to the team that the purpose of a quality audit is:



A. Part of an ISO 9000 investigation
B. To check if the customer is following its quality process
C. To identify inefficient and ineffective policies
D. To check the accuracy of costs submitted by the team


Answer C

The project team has created a plan for how they will implement the quality policy. It addresses the organizational structure, responsibilities, procedures, and other information about plans for quality. If this changes during the project, WHICH of the following plans will also change?

The project team has created a plan for how they will implement the quality policy. It addresses the organizational structure, responsibilities, procedures, and other information about plans for quality. If this changes during the project, WHICH of the following plans will also change?



A. Quality assurance
B. Quality management
C. Project management
D. Quality control


Answer C

During a team meeting, the team adds a specific area of extra work to the project because they have determined it would benefit the customer. What is wrong in this situation?

During a team meeting, the team adds a specific area of extra work to the project because they have determined it would benefit the customer. What is wrong in this situation?




A. The team is gold plating
B. These efforts shouldn't be done in meetings
C. Nothing. This is how to meet or exceed customer expectations
D. Nothing. The project manager is in control of the situation


Answer A

A project manager and team from a firm that designs railroad equipment are tasked to design a machine to load stone onto railroad cars. The design allows for two percent spillage, amounting to over two tons of spilled rock per day. In which of the following does the project manager document quality control, quality assurance, and quality improvements for this project?

A project manager and team from a firm that designs railroad equipment are tasked to design a machine to load stone onto railroad cars. The design allows for two percent spillage, amounting to over two tons of spilled rock per day. In which of the following does the project manager document quality control, quality assurance, and quality improvements for this project?



A. Quality management plan
B. Quality policy
C. Control charts
D. Project management plan


Answer A

You are the program level manager with several project activities underway. In the executing process group, you begin to become concerned about the accuracy of progress reports from the projects. What would BEST support your opinion that there is a problem?

You are the program level manager with several project activities underway. In the executing process group, you begin to become concerned about the accuracy of progress reports from the projects. What would BEST support your opinion that there is a problem?




A. Quality audits
B. Risk quantification reports
C. Regression analysis
D. Monte Carlo analysis


Answer A

All of the following result from quality audits EXCEPT:

All of the following result from quality audits EXCEPT:




A. Determination of whether project activities comply with organizational policies
B. Improved processes to increase productivity
C. Creation of quality metrics
D. Confirmation of the implementation of approved change requests


Answer C

Standard deviation is a measure of how:

Standard deviation is a measure of how:




A. Far the estimate is from the highest estimate
B. Far the measurement is from the mean
C. Correct the sample is
D. Much time remains in the project


Answer B

Testing the entire population would:

Testing the entire population would:


A. Take too long
B. Provide more information than wanted
C. Be mutually exclusive
D. Show many defects


Answer A

A control chart helps the project manager:

A control chart helps the project manager:


A. Focus on the most critical issues to improve quality
B. Focus on stimulating thinking
C. Explore a desired future outcome
D. Determine if a process is functioning within set limits


Answer D

Pareto charts help the project manager:

Pareto charts help the project manager:


A. Focus on the most critical issues to improve quality
B. Focus on stimulating thinking
C. Explore a desired future outcome
D. Determine if a process is out of control


Answer A

Quality is:

Quality is:



A. Meeting and exceeding the customer's expectations
B. Adding extras to make the customer happy
C. The degree to which the project meets requirements
D. Conformance to management's objectives


Answer C

From the project perspective, quality attributes:

From the project perspective, quality attributes:




A. Determine how effectively the performing organization supports the project
B. Provide the basis for judging the project's success or failure
C. Are specific characteristics for which a product is designed and tested
D. Are objective criteria that must be met


Answer C

A manager notices that a project manager is holding a meeting with some of the team and some stakeholders to discuss the quality of the project. The project schedule has been compressed, and the CPI is 1.1. They have worked hard on the project, the team has been rewarded according to the reward system the project manager put in place, and there is a strong sense of team. The manager suggests that the project manager does not have enough time to hold meetings about quality when the schedule is so compressed. Which of the following BEST describes why the manager is wrong?

A manager notices that a project manager is holding a meeting with some of the team and some stakeholders to discuss the quality of the project. The project schedule has been compressed, and the CPI is 1.1. They have worked hard on the project, the team has been rewarded according to the reward system the project manager put in place, and there is a strong sense of team. The manager suggests that the project manager does not have enough time to hold meetings about quality when the schedule is so compressed. Which of the following BEST describes why the manager is wrong?


A. Improved quality leads to increased productivity, increased cost effectiveness, and decreased cost risk
B. Improved quality leads to increased productivity, decreased cost effectiveness, and increased cost risk
C. Improved quality leads to increased productivity, increased cost effectiveness, and increased cost risk
D. Improved quality leads to increased productivity, decreased cost effectiveness, and decreased cost risk


Answer A

A project has faced major difficulties in the quality of its deliverables. Management now states that quality is the most important project constraint. If another problem with quality were to occur, what would be the BEST thing for the project manager to do?

A project has faced major difficulties in the quality of its deliverables. Management now states that quality is the most important project constraint. If another problem with quality were to occur, what would be the BEST thing for the project manager to do?




A. Fix the problem as soon as possible
B. Allow the schedule to slip by cutting cost
C. Allow cost to increase by fixing the root cause of the problem
D. Allow risk to increase by cutting cost


Answer C

To what does the following sentence refer? "The point where the benefits or revenue to be received from improving quality equals the incremental cost to achieve that quality"

To what does the following sentence refer? "The point where the benefits or revenue to be received from improving quality equals the incremental cost to achieve that quality" 




A. Quality control analysis
B. Marginal analysis
C. Standard quality analysis
D. Conformance analysis


Answer B

You've been hired by a large consulting firm to evaluate a software project for them. You have access to the CPI and EV for the project, but not the AC. The CPI is .92 and the EV is $172,500. How much money has actually been spent for the project?

You've been hired by a large consulting firm to evaluate a software project for them. You have access to the CPI and EV for the project, but not the AC. The CPI is .92 and the EV is $172,500. How much money has actually been spent for the project?



A. $158,700

B. $172,500

C. $187,500

D. There is not enough information to calculate the actual cost.


Answer: From the equations, we have CPI = EV/AC. Solving for AC, gives us AC = EV/CPI = 172,500/0.92 = $187,500 (C)

You have been asked to select between three projects. Project A has a net present value of $54,750 and will take six months to complete. Project B has a net present value of $85,100 and will take two years to complete. Project C has a net present value or $15,000 and a benefit-cost ratio of 5:2. Which project should you choose?

You have been asked to select between three projects. Project A has a net present value of $54,750 and will take six months to complete. Project B has a net present value of $85,100 and will take two years to complete. Project C has a net present value or $15,000 and a benefit-cost ratio of 5:2. Which project should you choose?



A. Project A

B. Project B

C. Project C

D. There is not enough information to decide.


Answer: The important information in this question are the NPV values. The given times and BCR are unnecessary information. Choose the greatest NPV. (B)

You are the project manager for a railroad construction project. Your sponsor has asked you for a forecast for the cost of project completion. Which of the following is the BEST metric to use for forecasting?

You are the project manager for a railroad construction project. Your sponsor has asked you for a forecast for the cost of project completion. Which of the following is the BEST metric to use for forecasting?



A. EV and AC

B. SV and CV

C. ETC and VAC

D. SPI and CPI


Answer: EV, AC, SV, CV, SPI, AND CPI are all measures of PAST performance. ETC and VAC predict future values. Forecasting is future. (C)

You are managing a project with a schedule performance index (SPI) of 1.07 and a cost performance index (CPI) of .94. How would you BEST describe this project?

You are managing a project with a schedule performance index (SPI) of 1.07 and a cost performance index (CPI) of .94. How would you BEST describe this project?



A. The project is ahead of scheule and within its budget.

B. The project is behind schedule and within its budget.

C. The project is ahead of schedule and over its budget.

D. The project is behind schedule and over its budget.


Answer: SPI is greater than 1, you are ahead of schedule. CPI is less than 1, you are over budget. (C)

You are managing a project with AC = $25,100 , ETC = $45,600 , VAC = -$2,600, BAC = $90,000, and EAC = $92,100. Your sponsor asks you to forecast how much money you expect to spend on the remainder of the project. Which is the BEST estimate to use for this forecast?

You are managing a project with AC = $25,100 , ETC = $45,600 , VAC = -$2,600, BAC = $90,000, and EAC = $92,100. Your sponsor asks you to forecast how much money you expect to spend on the remainder of the project. Which is the BEST estimate to use for this forecast?



A. $45,600

B. $87,400

C. $90,000

D. $92,100


Answer: The question is asking how much MORE money will be spent to complete the project. This is the Estimate to Completion, or ETC, which is given to you. $45,600 (A)

You are managing a project with an EV of $15,000, PV of $12,000, and AC of $11,000. How would you BEST describe this project?

You are managing a project with an EV of $15,000, PV of $12,000, and AC of $11,000. How would you BEST describe this project?



A. The project is ahead of schedule and within its budget.

B. The project is behind schedule and within its budget.

C. The project is ahead of schedule and over its budget.

D. The project is behind schedule and over is budget.


Answer: SPI = EV/PV = 15000/12000 = 1.25 > 1 so we're ahead of schedule. CPI = EV/AC = 15000/11000 = 1.36 > 1 ($1.36 in value for every dollar spend) so we're within our budget. (A)

You are managing a construction project to install new door frames in an office building. You planned on spending $12,500 on the project, but your costs are higher than expected, and now you're afraid that your project is spending too much money. What number tells you the difference between the amount of money you planned on spending and what you've actually spent so far on the project?

You are managing a construction project to install new door frames in an office building. You planned on spending $12,500 on the project, but your costs are higher than expected, and now you're afraid that your project is spending too much money. What number tells you the difference between the amount of money you planned on spending and what you've actually spent so far on the project?


A. AC

B. SV

C. CV

D. VAC


Answer: The question is asking for the difference between planned and actual spending. This is Cost Variance, so CV.

You are managing a construction project that is currently being initiated. You met with the sponsors and several important stakeholders, and have started to work on the preliminary scope statement. You've documented several key assumptions that have been made, and identified project constraints and initial risks. Before you can finish the preliminary scope statement, you must make a rough order of magnitude estimate of both time and cost so that the sponsor can allocate the final budget. What is the range of a rough order of magnitude (ROM) estimate?

You are managing a construction project that is currently being initiated. You met with the sponsors and several important stakeholders, and have started to work on the preliminary scope statement. You've documented several key assumptions that have been made, and identified project constraints and initial risks. Before you can finish the preliminary scope statement, you must make a rough order of magnitude estimate of both time and cost so that the sponsor can allocate the final budget.
What is the range of a rough order of magnitude (ROM) estimate?


A. -10% to +10%

B. -50% to +50%

C. -50% to +100%

D. -100% to +200%


Answer: Just answer the question. A ROM estimate is defined as -50% to +100%. The rest is unnecessary information.

You are managing a project with a total budget of $450,000. According to the schedule, your team should have completed 45% of the work by now. But at the latest status meeting, the team only reported that 40% of the work has actually been completed. The team has spent $165,000 so far on the project. How would you best describe this project?

You are managing a project with a total budget of $450,000. According to the schedule, your team should have completed 45% of the work by now. But at the latest status meeting, the team only reported that 40% of the work has actually been completed. The team has spent $165,000 so far on the project. How would you best describe this project?


A. The project is ahead of schedule and within its budget.

B. The project is behind schedule and within its budget.

C. The project is ahead of schedule and over its budget.

D. The project is behind schedule and over its budget.


Answer: Let's look at the schedule. Should be 45% complete, we are 40% complete. SPI = EV/PV = 40% / 45% = 0.89 < 1. We are behind schedule.

Now to budget. CPI = EV/AC = (40% x $450,000) / $165,000 = 1.09. We are within budget.

You are the project manager for a railroad construction project. Your Sponsor has asked you for a forecast for the cost of project completion. The project has a total budget of $80,000 abd CPI of .95 . The project has spent $25,000 of its budget so far. How much more money do you plan to spend on the project?

You are the project manager for a railroad construction project. Your Sponsor has asked you for a forecast for the cost of project completion. The project has a total budget of $80,000 abd CPI of .95 . The project has spent $25,000 of its budget so far. How much more money do you plan to spend on the project?


A. $59,210
B. $80,000
C $84,210
D $109,210


Answer: Really asking for ETC. ETC = EAC - AC. We have AC. Can we get EAC? EAC = BAC/CPI. Now we have everything we need.

ETC = EAC - AC = BAC/CPI -AC = $ 80,000/0.95 - $25,000 = $59,210 (A)

Cost risk means:

Cost risk means:


A. There are risks that will cost the project money
B. The project is too risky from a cost aspect
C. There is a risk that project costs could go higher than planned
D. There is a risk that the cost of the project will be lower than planned


Answer C

You provide a project cost estimate for the project to the project sponsor. He is unhappy with the estimate, because he thinks the price should be lower. He asks you to cut 15 percent off the project estimate. What should you do?

You provide a project cost estimate for the project to the project sponsor. He is unhappy with the estimate, because he thinks the price should be lower. He asks you to cut 15 percent off the project estimate. What should you do?




A. Start the project and constantly look for cost savings
B. Tell all the team members to cut 15 percent from their estimates
C. Inform the sponsor of the activities to be cut
D. Add additional resources with low hourly rates


Answer C

You are about to take over a project from another project manager and find out the following information about the project. Activity Z has an early start (ES) of day 15 and a late start (LS) of day 20. Activity Z is a difficult activity. The cost performance index (CPI) is 1.1. The schedule performance index (SPI) is 0.8. There are 11 stakeholders on the project. Based on this information, which of the following would you be the MOST concerned about?

You are about to take over a project from another project manager and find out the following information about the project. Activity Z has an early start (ES) of day 15 and a late start (LS) of day 20. Activity Z is a difficult activity. The cost performance index (CPI) is 1.1. The schedule performance index (SPI) is 0.8. There are 11 stakeholders on the project. Based on this information, which of the following would you be the MOST concerned about?


A. Schedule
B. Float
C. Cost
D. The number of available resources


Answer A

Earned value analysis is an example of:

Earned value analysis is an example of:


A. Performance reporting
B. Planning control
C. Ishikawa diagrams
D. Integrating the project components into a whole


Answer A

Although the stakeholders thought there was enough money in the budget, halfway through the project the cost performance index (CPI) is 0.7. To determine the root cause, several stakeholders audit the project and discover the project cost budget was estimated analogously. Although the activity estimates add up to the project estimate, the stakeholders think something was missing in how the estimate was campleted. Which of the following describes what was missing? A. Estimated costs should be used to measure CPI B. SPI should be used, not CPI C. Bottom-up estimating should have been used D. Past history was not taken into account Answer C

Although the stakeholders thought there was enough money in the budget, halfway through the project the cost performance index (CPI) is 0.7. To determine the root cause, several stakeholders audit the project and discover the project cost budget was estimated analogously. Although the activity estimates add up to the project estimate, the stakeholders think something was missing in how the estimate was campleted. Which of the following describes what was missing?



A. Estimated costs should be used to measure CPI
B. SPI should be used, not CPI
C. Bottom-up estimating should have been used
D. Past history was not taken into account


Answer C

A manufacturing project has a schedule performance index (SPI) of 0.89 and a cost performance index (CPI) of 0.91. Generally, what is the BEST explanation for why this occurred?

A manufacturing project has a schedule performance index (SPI) of 0.89 and a cost performance index (CPI) of 0.91. Generally, what is the BEST explanation for why this occurred?



A. The scope was changed
B. A supplier went out of business and a new one needed to be found
C. Additional equipment needed to be purchased
D. A critical path activity took longer and needed more labor hours to complete


Answer D

A cost management plan contains a description of:

A cost management plan contains a description of:



A. The project costs
B. How resources are allocated
C. The budgets and how they were calculated
D. The WBS level at which earned value will be calculated


Answer D

You have just completed the initiating processes of a small project and are moving into the planning processes when a project stakeholder asks you for the projects budget and cost baseline. What should you tell her?

You have just completed the initiating processes of a small project and are moving into the planning processes when a project stakeholder asks you for the projects budget and cost baseline. What should you tell her?


A. The project budget can be found in the project's charter, which has just been completed
B. The project budget and baseline will not be finalized and accepted until the planning processes are completed
C. The project management plan will not contain the project's budget and baseline; this is a small project
D. It is impossible to complete an estimate before the project management plan is created


Answer B

Early in the life of your project, you are having a discussion with the sponsor about what estimating techniques should be used. You want a form of expert judgment, but the sponsor argues for analogous estimating. It would be BEST to:

Early in the life of your project, you are having a discussion with the sponsor about what estimating techniques should be used. You want a form of expert judgment, but the sponsor argues for analogous estimating. It would be BEST to:


A. Agree to analogous estimating, as it is a form of expert judgment
B. Suggest life cyde costing as a compromise
C. Determine why the sponsor wants such an accurate estimate
D. Try to convince the sponsor to allow expert judgment because it is typically more accurate


Answer A

A new store development project requires the purchase of various equipment, machinery, and furniture. The department responsible for the development recently centralized its external purchasing process and standardized its new order system. In which document can these new procedures be found?

A new store development project requires the purchase of various equipment, machinery, and furniture. The department responsible for the development recently centralized its external purchasing process and standardized its new order system. In which document can these new procedures be found?


A. Project scope statement
B. WBS
C. Staffing management plan
D. Organizational policies


Answer D

The cost contingency reserve should be:

The cost contingency reserve should be:



A. Hidden to prevent management from disallowing the reserve
B. Added to each activity to provide the customer with a shorter critical path
C. Maintained by management to cover cost overruns
D. Added to the base costs of the project to account for risks


Answer D

Your project has a medium amount of risk and is not very well defined. The sponsor hands you a project charter and asks you to confirm that the project can be completed within the project cost budget. What is the BEST method to handle this?

Your project has a medium amount of risk and is not very well defined. The sponsor hands you a project charter and asks you to confirm that the project can be completed within the project cost budget. What is the BEST method to handle this?


A. Build the estimate in the form of a range of possible results
B. Ask the team members to help estimate the cost based on the project charter
C. Based on the information you have, calculate a parametric estimate
D. Provide an analogous estimate based on past history.


Answer A

Which of the following are ALL items included in the cost management plan?

Which of the following are ALL items included in the cost management plan?


A. The level of accuracy needed for estimates, rules for measuring cost performance, specifications for how duration estimates should be stated
B. Specifications for how estimates should be stated, rules for measuring cost performance, the level of accuracy needed for estimates
C. Rules for measuring team performance, the level of accuracy needed for estimates, specifications for how estimates should be stated
D. Specifications for how estimates should be stated, the level of risk needed for estimates, rules for measuring cost performance


Answer B

Value analysis is performed to get:

Value analysis is performed to get:


A. More value from the cost analysis
B. Management to buy into the project
C. The team to buy into the project
D. A less costly way of doing the same work


Answer D

Project setup costs are an example of:

Project setup costs are an example of:


A. Variable costs
B. Fixed costs
C. Overhead costs
D. Opportunity costs


Answer B

A schedule performance index (SPI) of 0.76 means:

A schedule performance index (SPI) of 0.76 means:


A. You are over budget
B. You are ahead of schedule
C. You are only progressing at 76 percent of the rate originally planned
D. You are only progressing at 24 percent of the rate originally planned


Answer C

A cost performance index (CPI) of 0.89 means:

A cost performance index (CPI) of 0.89 means:


A. At this time, we expect the total project to cost 89 percent more than planned
B. When the project is completed we will have spent 89 percent more than planned
C. The project is only progressing at 89 percent of the rate planned
D. The project is only getting 89 cents out of every dollar invested


Answer D

Cost performance measurement is BEST done through which of the following?

Cost performance measurement is BEST done through which of the following?


A. Asking for a percent complete from each team member and reporting that in the monthly progress report
B. Calculating earned value and using the indexes and other calculations to report past performance and forecast future performance
C. Using the 50/50 rule and making sure the life cyde cost is less than the project cost
D. Focusing on the amount expended last month and what will be expended the following month


Answer B

The main focus of life cycle costing is to:

The main focus of life cycle costing is to:


A. Estimate installation costs
B. Estimate the cost of operations and maintenance
C. Consider installation costs when planning the project costs
D. Consider operations and maintenance costs in making project decisions


Answer D

All of the following are outputs of the Estimate Costs process EXCEPT:

All of the following are outputs of the Estimate Costs process EXCEPT:


A. An understanding of the cost risk in the work that has been estimated
B. The prevention of inappropriate changes from being induded in the cost baseline
C. An indication of the range of possible costs for the project
D. Documentation of any assumptions made during the Estimate Costs process


Answer B

Analogous estimating:

Analogous estimating:


A. Uses bottom-up estimating techniques
B. Is used most frequently during the executing processes of the project
C. Uses top-down estimating techniques
D. Uses actual detailed historical costs


Answer C

The customer responsible for overseeing your project asks you to provide a written cost estimate that is 30 percent higher than your estimate of the project's cost. He explains that the budgeting process requires managers to estimate pessimistically to ensure enough money is allocated for projects. What is the BEST way to handle this?

The customer responsible for overseeing your project asks you to provide a written cost estimate that is 30 percent higher than your estimate of the project's cost. He explains that the budgeting process requires managers to estimate pessimistically to ensure enough money is allocated for projects. What is the BEST way to handle this?


A. Add the 30 percent as a lump sum contingency fund to handle project risks
B. Add the 30 percent to your cost estimate by spreading it evenly across all project activities
C. Create one cost baseline for budget allocation and a second one for the actual project management plan
D. Ask for information on risks that would cause your estimate to be too low


Answer D

Estimate at completion (EAC) is a periodic evaluation of:

Estimate at completion (EAC) is a periodic evaluation of:


A. The cost of work completed
B. The value of work performed
C. The anticipated total cost at project completion
D. What it will cost to finish the job


Answer C
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