Work on a project is ongoing when the project manager overhears two workers arguing over what a set of instructions mean. The project manager investigates and discovers that the instructions for the construction of concrete footings currently being poured were poorly translated between the different languages in use on the project. Which of the following is the BEST thing for the project manager to do FIRST?
A. Get the instructions translated by a more experienced party
B. Look for quality impacts of the poor translation of the instructions for the footings.
C. Bring the issue to the attention of the team and ask them to look for other translation problems.
D. Inform the sponsor of the problem in the next project report.
Answer : B. Look for quality impacts of the poor translation of the instructions for the footings.