PMP Chapter 8
Showing posts with label PMP Chapter 8. Show all posts
Showing posts with label PMP Chapter 8. Show all posts

Work on a project is ongoing when the project manager overhears two workers arguing over what a set of instructions mean. The project manager investigates and discovers that the instructions for the construction of concrete footings currently being poured were poorly translated between the different languages in use on the project. Which of the following is the BEST thing for the project manager to do FIRST?

Work on a project is ongoing when the project manager overhears two workers arguing over what a set of instructions mean. The project manager investigates and discovers that the instructions for the construction of concrete footings currently being poured were poorly translated between the different languages in use on the project. Which of the following is the BEST thing for the project manager to do FIRST?



A. Get the instructions translated by a more experienced party

B. Look for quality impacts of the poor translation of the instructions for the footings.

C. Bring the issue to the attention of the team and ask them to look for other translation problems.

D. Inform the sponsor of the problem in the next project report.


Answer : B. Look for quality impacts of the poor translation of the instructions for the footings.

A project manager had a complex problem to solve and made a decision about what needed to be done. A few months late, the problem resurfaced. What did the project manager most likely not do?

A project manager had a complex problem to solve and made a decision about what needed to be done. A few months late, the problem resurfaced. What did the project manager most likely not do?


A. Proper risk analysis

B. Confirm that the decision solved the problem

C. Have the project sponsor validate the decision

D. Use an Ishikawa diagram


Answer: D Use an Ishikawa diagram

Project performance appraisals are different from team performance assessments in the project performance appraisals focus on:

Project performance appraisals are different from team performance assessments in the project performance appraisals focus on:




A. How an individual team member is performing on the project

B. An evaluation of the project team's effectiveness

C. A team building effort

D. Reducing the staff turnover rate


Answer: A How an individual team member is performing on the project

A project manager has just found out that a major subcontractor for her project is consistently late delivering work. The project team member responsible for this part of the project does not get along with the subcontractor. To resolve the problem, the project manager says, "You will have to give up something to solve this problem." What conflict resolution method is she using?

A project manager has just found out that a major subcontractor for her project is consistently late delivering work. The project team member responsible for this part of the project does not get along with the subcontractor. To resolve the problem, the project manager says, "You will have to give up something to solve this problem." What conflict resolution method is she using?


A. Confrontation

B. Compromise

C. Smoothing

D. Communicating


Answer: B Compromise

You are a project manager leading a cross-functional project team in a weak matrix environment. None of your project team members report to you functionally ad you do no have the ability to directly reward their performance. The project is difficult, involving tight date constraints and challenging quality standards. Which of the following types of project management power will likely be the MOST effective in this circumstance?

You are a project manager leading a cross-functional project team in a weak matrix environment. None of your project team members report to you functionally ad you do no have the ability to directly reward their performance. The project is difficult, involving tight date constraints and challenging quality standards. Which of the following types of project management power will likely be the MOST effective in this circumstance?


A. Referent

B. Expert

C. Penalty

D. Formal


Answer: B Expert

During every project team meeting, the project manager asks each team member to describe the work he or she is doing, and the project manager assigns new activities to team members. The length of these meetings has increased because there are many different activities to assign. This could be happening for all the following reasons EXCEPT?

During every project team meeting, the project manager asks each team member to describe the work he or she is doing, and the project manager assigns new activities to team members. The length of these meetings has increased because there are many different activities to assign. This could be happening for all the following reasons EXCEPT?




A. Lack of a WBS

B. Lack of a responsibility assignment matrix

C. Lack of resource leveling

D. Lack of team involvement in project planning.


Answer: C Lack of resource leveling.

A project manager must publish a project schedule. Activities, start/end times, and resources are identified. What should the project manager do NEXT?

A project manager must publish a project schedule. Activities, start/end times, and resources are identified. What should the project manager do NEXT?




A. Distribute the project schedule according to the communications management plan.

B. Confirm availability of resources

C. Refine the project management plan to reflect more accurate costing information.

D. Publish a bar chart illustrating the timeline


Answer: B Confirm the availability of resources

You have been assigned as project manager for a large telecommunications project. This one year project is about halfway done. The project team consists of five sellers and 20 of your company's employees. You want to understand who is responsible for doing what on the project. Where would you find such information?

You have been assigned as project manager for a large telecommunications project. This one year project is about halfway done. The project team consists of five sellers and 20 of your company's employees. You want to understand who is responsible for doing what on the project. Where would you find such information?


A. Responsibility assignment matrix

B. Resource histogram

C. Bar chart

D. Project organization chart


Answer: A Responsibility assignment matrix

Which of the following is not an input into Develop Human Resource Plan?

Which of the following is not an input into Develop Human Resource Plan?




A. Enterprise Environmental Factors

B. Role and Responsibility assignments

C. Organizational Process Audits

D. Activity Resource Requirements


Answer: B. Role and Responsibility assignments

Human resource management encompasses:

Human resource management encompasses:




A. Organizational Planning, Acquire Project Team, Report Performance, and Manage Project Team.

B. Develop Human Resource Plan, Acquire Project Team, Report Performance, and Develop Project Team.

C. Develop Human Resource Plan, Staff Acquisition, Develop Project Team, and Release Project Team

D. Develop Human Resource Plan, Acquire Project Team, Develop Project Team, Manage Project Team


Answer: D. Develop Human Resource Plan, Acquire Project Team, Develop Project Team, Manage Project Team

The most important role of the project sponsor is to:

The most important role of the project sponsor is to:




A. Manage and resolve conflicts between the team and upper management

B. Provide and protect the project's financial resources

C. Provide and project the project's human resources

D. Balance the project's constraints regarding time, scope, and cost.


Answer: B Provide and protect the project's financial resources

The Human Resource Plan:

The Human Resource Plan:



A. Should be created by the Human Resources department

B. IS a part of the resource management plan

C. Is a tool of Develop Project Team

D. Is an output of the Develop Human Resource Plan Process


Answer: D Is an output of the Develop Human Resource Plan Process

All of the following are typical concerns of matrixed team members EXCEPT?

All of the following are typical concerns of matrixed team members EXCEPT?




A. Wondering who will handle their evaluations

B. Servicing multiple bosses

C. Developing commitment

D. Computing fringe benefits when working multiple projects


Answer: D Computing fringe benefits when working multiple projects

Which statement below BEST matches a Theory X manager's beliefs?

Which statement below BEST matches a Theory X manager's beliefs?




A. People want to be rewarded for their work

B. People have higher needs that will not emerge until the lower level needs have been satisfied

C. People will contribute to work if left alone

D. People cannot be trusted.


Answer: D People cannot be trusted

An obstacle to team building in a matrix organization is that the:

An obstacle to team building in a matrix organization is that the:




A. Team organization is technically focused

B. Team members are borrowed resources and can be hard to motivate

C. Teams are too centralized

D. Teams are too large and therefore very hard to handle.


Answer: B Team members are borrowed resources and can be hard to motivate
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