If you hear a project manager saying to a customer "We all agree that this project is important. Let's not fight over a few thousand dollars," what conflict resolution technique is the project manager trying to use?

If you hear a project manager saying to a customer "We all agree that this project is important. Let's not fight over a few thousand dollars," what conflict resolution technique is the project manager trying to use?



A. Smoothing

B. Problem solving

C. Forcing

D. Compromising


Answer: A Smoothing


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