__ involves allocating ownership of the risk to another party.
a. Risk exploitation
b. Risk sharing
c. Risk enhancement
d. Risk acceptance
Answer:...
___ involves shifting the consequence of a risk and responsibility for its management to a third party.
___ involves shifting the consequence of a risk and responsibility for its management to a third party.
a. Risk avoidance
b. Risk acceptance
c. Risk...
____ analysis simulates a model's outcome many times to provide a statistical distribution of the calculated results.
____ analysis simulates a model's outcome many times to provide a statistical distribution of the calculated results.
a. Decision tree
b. EMV
c. Monte...
A(n) ____ is a diagramming analysis technique used to help select the best course of action in situations in which future outcomes are uncertain.
A(n) ____ is a diagramming analysis technique used to help select the best course of action in situations in which future outcomes are uncertain.
a....
___ are/is a qualitative risk analysis tool, and in addition to identifying risks, it maintains an awareness of risks throughout the life of a project.
___ are/is a qualitative risk analysis tool, and in addition to identifying risks, it maintains an awareness of risks throughout the life of a project.
a....
A project manager can chart the probability and impact of risks on a ____.
A project manager can chart the probability and impact of risks on a ____.
a. risk ranking chart
b. risk probability table
c. probability/impact matrix
d....
A(n) ____ represents decision problems by displaying essential elements, including decisions, uncertainties, causality, and objectives, and how they influence each other.
A(n) ____ represents decision problems by displaying essential elements, including decisions, uncertainties, causality, and objectives, and how they...
Poor conflict management, poor project organization and definition of responsibilities, and absence of leadership are risk conditions associated with the ____ project management knowledge area.
Poor conflict management, poor project organization and definition of responsibilities, and absence of leadership are risk conditions associated with...
"If the information technology project is to produce a new product or service, will it be useful to the organization or marketable to others?" applies to which risk category? ____
"If the information technology project is to produce a new product or service, will it be useful to the organization or marketable to others?" applies...
____ are developed for risks that have a high impact on meeting project objectives, and are put into effect if attempts to reduce the risk are not effective.
____ are developed for risks that have a high impact on meeting project objectives, and are put into effect if attempts to reduce the risk are not effective.
a....
___ are predefined actions that the project team will take if an identified risk event occurs.
___ are predefined actions that the project team will take if an identified risk event occurs.
a. Fallback plans
b. Contingency reserves
c. Contingency...
___ involves monitoring identified and residual risks, identifying new risks, carrying out risk response plans, and evaluating the effectiveness of risk strategies throughout the life of the project.
____ involves monitoring identified and residual risks, identifying new risks, carrying out risk response plans, and evaluating the effectiveness of...
____ involves numerically estimating the effects of risks on project objectives.
____ involves numerically estimating the effects of risks on project objectives.
a. Performing qualitative risk analysis
b. Planning risk responses
c....
____ involves prioritizing risks based on their probability and impact of occurrence.
____ involves prioritizing risks based on their probability and impact of occurrence.
a. Performing qualitative risk analysis
b. Planning risk management
c....
Those who are ____ have a higher tolerance for risk, and their satisfaction increases when more payoff is at stake.
Those who are ____ have a higher tolerance for risk, and their satisfaction increases when more payoff is at stake.
a. risk-seeking
b. risk-averse
c....
William Ibbs and Young H. Kwak's study revealed that the ____ industry had the lowest level of project management maturity in the area of quality management.
William Ibbs and Young H. Kwak's study revealed that the ____ industry had the lowest level of project management maturity in the area of quality management.
a....
___ helps integrate traditionally separate organizational functions, set process improvement goals and priorities, provide guidance for quality processes, and provide a point of reference for appraising current processes.
___ helps integrate traditionally separate organizational functions, set process improvement goals and priorities, provide guidance for quality processes,...
____, a quality system standard developed by the ISO, is a three-part, continuous cycle of planning, controlling, and documenting quality in an organization.
____, a quality system standard developed by the ISO, is a three-part, continuous cycle of planning, controlling, and documenting quality in an organization.
a....
___ wrote Quality Is Free in 1979 and is best known for suggesting that organizations strive for zero defects.
___ wrote Quality Is Free in 1979 and is best known for suggesting that organizations strive for zero defects.
a. Juran
b. Ishikawa
c. Crosby
d. Deming
Answer:...
Juran's final step to quality improvement is ____.
Juran's final step to quality improvement is ____.
a. organize to reach the goals (establish a quality council, identify problems, select projects,...
___ is an independent test performed by end users prior to accepting the delivered system.
___ is an independent test performed by end users prior to accepting the delivered system.
a. Integration testing
b. Unit testing
c. User acceptance...
An important tool used in the ____ phase of the DMAIC process is the fishbone or Ishikawa diagram.
An important tool used in the ____ phase of the DMAIC process is the fishbone or Ishikawa diagram.
a. define
b. measure
c. analyze
d. improve
Answer:...
Six Sigma's target for perfection is the achievement of no more than ____ defects, errors, or mistakes per million opportunities.
Six Sigma's target for perfection is the achievement of no more than ____ defects, errors, or mistakes per million opportunities.
a. 1.34
b. 3.4
c....
A certainty factor of 1.960 is used for ____ percent desired certainty.
A certainty factor of 1.960 is used for ____ percent desired certainty.
a. 75
b. 95
c. 96
d. 99
Answer: ...
The ____ states that if seven data points in a row are all below the mean, above the mean, or are all increasing or decreasing, then the process needs to be examined for non-random problems.
The ____ states that if seven data points in a row are all below the mean, above the mean, or are all increasing or decreasing, then the process needs...
A ____ is a graphic display of data that illustrates the results of a process over time.
A ____ is a graphic display of data that illustrates the results of a process over time.
a. statistical sampling chart
b. Pareto chart
c. Six Sigma...
____determine(s) if the products or services produced as part of the project will be accepted or rejected.
____determine(s) if the products or services produced as part of the project will be accepted or rejected.
a. Process adjustments
b. Rework
c. Acceptance...
___ generates ideas for quality improvements by comparing specific project practices or product characteristics to those of other projects or products within or outside the performing organization.
___ generates ideas for quality improvements by comparing specific project practices or product characteristics to those of other projects or products...
___ is the ability of a product or service to perform as expected under normal conditions.
___ is the ability of a product or service to perform as expected under normal conditions.
a. Reliability
b. Performance
c. Maintainability
d. Functionality
Answer:...
___ is the degree to which a system performs its intended function.
___ is the degree to which a system performs its intended function.
a. Reliability
b. Performance
c. Maintainability
d. Functionality
Answer: F...
__ involves periodically evaluating overall project performance to ensure that the project will satisfy the relevant quality standards.
__ involves periodically evaluating overall project performance to ensure that the project will satisfy the relevant quality standards.
a. Performing...
____ includes identifying which quality standards are relevant to the project and how to satisfy those standards.
____ includes identifying which quality standards are relevant to the project and how to satisfy those standards.
a. Performing quality assurance
b....
___ means the project's processes and products meet written specifications.
___ means the project's processes and products meet written specifications.
a. Conformance to requirements
b. Fitness for use
c. Quality conformance
d....
It took only ____ years for 50 million people to use the Internet compared to 25 years for 50 million people to use telephones.
It took only ____ years for 50 million people to use the Internet compared to 25 years for 50 million people to use telephones.
a. three
b. five
c....
The goal of ____ is to know the status of the schedule, influence the factors that cause schedule changes, determine that the schedule has changed, and manage changes when they occur.
The goal of ____ is to know the status of the schedule, influence the factors that cause schedule changes, determine that the schedule has changed,...
___ states that work expands to fill the time allowed.
___ states that work expands to fill the time allowed.
a. Murphy's Law
b. Newton's Law
c. Parkinson's Law
d. Moore's Law
Answer: Parkinson's L...
___ involves doing activities in parallel that you would normally do in sequence.
___ involves doing activities in parallel that you would normally do in sequence.
a. Crushing
b. Crashing
c. Fast tracking
d. Expediting
Answer:...
___ is a technique for making cost and schedule trade-offs to obtain the greatest amount of schedule compression for the least incremental cost.
___ is a technique for making cost and schedule trade-offs to obtain the greatest amount of schedule compression for the least incremental cost.
a....
The critical path is the ____ path through a network diagram, and it represents the ____ time it takes to complete a project.
The critical path is the ____ path through a network diagram, and it represents the ____ time it takes to complete a project.
a. longest; longest
b....
__ provide(s) a standard format for displaying project schedule information by listing project activities and their corresponding start and finish dates in a calendar format.
___ provide(s) a standard format for displaying project schedule information by listing project activities and their corresponding start and finish...
The ultimate goal of ____ is to create a realistic project schedule that provides a basis for monitoring project progress for the time dimension of the project.
The ultimate goal of ____ is to create a realistic project schedule that provides a basis for monitoring project progress for the time dimension of...
A ____ is a hierarchical structure that identifies the project's resources by category and type.
A ____ is a hierarchical structure that identifies the project's resources by category and type.
a. work breakdown structure
b. resource breakdown...
In a ____ relationship, one task cannot finish before another finishes.
In a ____ relationship, one task cannot finish before another finishes.
a. start-to-start
b. finish-to-start
c. finish-to-finish
d. start-to-finish
Answer:...
The ____ is a network diagramming technique in which boxes represent activities.
The ____ is a network diagramming technique in which boxes represent activities.
a. PDM
b. AOA
c. ADM
d. POA
Answer: P...
___ occur when two or more activities follow a single node.
___ occur when two or more activities follow a single node.
a. Combinations
b. Conflicts
c. Merges
d. Bursts
Answer: Burs...
___ dependencies involve relationships between project and non-project activities.
___ dependencies involve relationships between project and non-project activities.
a. Mandatory
b. Discretionary
c. External
d. Internal
Answer:...
___ dependencies are inherent in the nature of the work being performed on a project.
___ dependencies are inherent in the nature of the work being performed on a project.
a. Mandatory
b. Discretionary
c. External
d. Internal
Answer:...
____ results in supporting detail to document important product information as well as assumptions and constraints related to specific activities.
____ results in supporting detail to document important product information as well as assumptions and constraints related to specific activities.
a....
___ involves analyzing activity sequences, activity resource estimates, and activity duration estimates to create the project schedule.
___ involves analyzing activity sequences, activity resource estimates, and activity duration estimates to create the project schedule.
a. Estimating...
The main outputs of the ____ process are an activity list, activity attributes, and milestone list.
The main outputs of the ____ process are an activity list, activity attributes, and milestone list.
a. defining activities
b. sequencing activities
c....
___ is a process for identifying and modeling business events, who initiated them, and how the system should respond to them.
___ is a process for identifying and modeling business events, who initiated them, and how the system should respond to them.
a. Prototyping
b. JAD
c....
The ____ approach is best suited to project managers who have vast technical insight and a big-picture perspective.
The ____ approach is best suited to project managers who have vast technical insight and a big-picture perspective.
a. analogy
b. bottom-up
c. top-down
d....
In the ____, you use a similar project's WBS as a starting point.
In the ____, you use a similar project's WBS as a starting point.
a. top-down approach
b. bottom-up approach
c. mind-mapping approach
d. analogy approach
Answer:...
A(n) ____ is a deliverable-oriented grouping of the work involved in a project that defines the total scope of the project.
A(n) ____ is a deliverable-oriented grouping of the work involved in a project that defines the total scope of the project.
a. project charter
b....
Of the following constraints, it is most difficult to describe, agree upon, and meet the ____ goal of many projects.
Of the following constraints, it is most difficult to describe, agree upon, and meet the ____ goal of many projects.
a. scope
b. time
c. cost
d. technical
Answer:...
An up-to-date ____ is an important document for developing and confirming a common understanding of the project scope.
An up-to-date ____ is an important document for developing and confirming a common understanding of the project scope.
a. scope management plan
b....
Good ____ is very important to project success because it helps improve the accuracy of time, cost, and resource estimates, it defines a baseline for performance measurement and project control, and it aids in communicating clear work responsibilities.
Good ____ is very important to project success because it helps improve the accuracy of time, cost, and resource estimates, it defines a baseline for...
____ involves controlling changes to project scope throughout the life of the project, which is a challenge on many information technology projects.
____ involves controlling changes to project scope throughout the life of the project, which is a challenge on many information technology projects.
a....
___ involves formalizing acceptance of the project deliverables and during this phase the key project stakeholders, such as the customer and sponsor for the project, inspect and then formally accept the deliverables during this process.
___ involves formalizing acceptance of the project deliverables and during this phase the key project stakeholders, such as the customer and sponsor...
___ involves defining and documenting the features and functions of the products produced during the project as well as the processes used for creating them.
___ involves defining and documenting the features and functions of the products produced during the project as well as the processes used for creating...
____ tools track the execution of business process flows and expose how the state of supporting IT systems and resources is impacting end-to-end business process performance in real time.
____ tools track the execution of business process flows and expose how the state of supporting IT systems and resources is impacting end-to-end business...
A(n) ____ is a formal group of people responsible for approving or rejecting changes to a project.
A(n) ____ is a formal group of people responsible for approving or rejecting changes to a project.
a. CCA
b. CCB
c. CCC
d. CCD
Answer: C...
Which of the following is an important input to the integrated change control process?
Which of the following is an important input to the integrated change control process?
a. Deliverables
b. Work performance information
c. Approved...
____ should result in improvements in project performance.
____ should result in improvements in project performance.
a. Corrective actions
b. Corrective reports
c. Preventive actions
d. Proactive methods
Answer:...
Most systems analysts begin their careers as ____.
Most systems analysts begin their careers as ____.
a. database administrators
b. CEOs
c. project managers
d. programmers
Answer: programme...
The project schedule information section of the project management plan might include ____.
The project schedule information section of the project management plan might include ____.
a. a detailed budget
b. key deliverables
c. a detailed...
The ____ section of the project management plan describes specific methodologies a project might use and explains how to document information.
The ____ section of the project management plan describes specific methodologies a project might use and explains how to document information.
a....
The ____ section of the project management plan describes how to monitor project progress and handle changes.
The ____ section of the project management plan describes how to monitor project progress and handle changes.
a. management objectives
b. project...
A(n) ____ is a document that describes the products or services to be created by the project team.
A(n) ____ is a document that describes the products or services to be created by the project team.
a. contract
b. statement of work
c. project charter
d....
The first step in determining the NPV is to ____.
The first step in determining the NPV is to ____.
a. determine the estimated costs and benefits for the life of the project and the products it produces
b....
____ are new requirements imposed by management, government, or some external influence.
____ are new requirements imposed by management, government, or some external influence.
a. Opportunities
b. Commands
c. Problems
d. Directives
Answer:...
One method for selecting projects based on ____ is to determine whether they first meet three important criteria: need, funding, and will.
One method for selecting projects based on ____ is to determine whether they first meet three important criteria: need, funding, and will.
a. broad...
Author ____, who developed the concept of the strategic value of competitive advantage, has written several books and articles on strategic planning and competition.
Author ____, who developed the concept of the strategic value of competitive advantage, has written several books and articles on strategic planning...
In the ____ stage, organizations tie information technology strategy to mission and vision of organization and identify key business areas.
In the ____ stage, organizations tie information technology strategy to mission and vision of organization and identify key business areas.
a. Project...
Project Management Questions and Answer
____ are/is a qualitative risk analysis tool, and in addition to identifying risks, it maintains an awareness of risks throughout the life of a project.
a....
Project Management Questions and Answer
____ are developed for risks that have a high impact on meeting project objectives, and are put into effect if attempts to reduce the risk are not effective.
a....
Project Management Questions and Answer
Those who are ____ have a higher tolerance for risk, and their satisfaction increases when more payoff is at stake.
a. risk-seeking
b. risk-averse
c....
Project Management Questions and Answer
____ wrote Quality Is Free in 1979 and is best known for suggesting that organizations strive for zero defects.
a. Juran
b. Ishikawa
c. Crosby
d. Deming
Answer:...
Project Management Questions and Answer
A certainty factor of 1.960 is used for ____ percent desired certainty.
a. 75
b. 95
c. 96
d. 99
Answer: 95
Six Sigma's target for perfection is...
Project Management Questions and Answer
____ is the ability of a product or service to perform as expected under normal conditions.
a. Reliability
b. Performance
c. Maintainability
d. Functionality
Answer:...
Project Management Questions and Answer
It took only ____ years for 50 million people to use the Internet compared to 25 years for 50 million people to use telephones.
a. three
b. five
c....
Project Management Questions and Answer
The critical path is the ____ path through a network diagram, and it represents the ____ time it takes to complete a project.
a. longest; longest
b....
Project Management Questions and Answer
The ____ is a network diagramming technique in which boxes represent activities.
a. PDM
b. AOA
c. ADM
d. POA
Answer: PDM
In a ____ relationship,...
Project Management Questions and Answer
___ involves analyzing activity sequences, activity resource estimates, and activity duration estimates to create the project schedule.
a. Estimating...
Project Management Questions and Answer
A(n) ____ is a deliverable-oriented grouping of the work involved in a project that defines the total scope of the project.
a. project charter
b. business...
Project Management Questions and Answer
__ involves formalizing acceptance of the project deliverables and during this phase the key project stakeholders, such as the customer and sponsor...
Project Management Questions and Answer
____ should result in improvements in project performance.
a. Corrective actions
b. Corrective reports
c. Preventive actions
d. Proactive methods
Answer:...
Project Management Questions and Answer
A(n) ____ is a document that describes the products or services to be created by the project team.
a. contract
b. statement of work
c. project charter
d....
Project Management Questions and Answer
In the ____ stage, organizations tie information technology strategy to mission and vision of organization and identify key business areas.
a. Project...
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