____ should result in improvements in project performance.
a. Corrective actionsb. Corrective reports
c. Preventive actions
d. Proactive methods
Answer: Corrective actions
Which of the following is an important input to the integrated change control process?
a. Deliverablesb. Work performance information
c. Approved and rejected change requests
d. Approved and validated defect repair
Answer: Work performance information
A(n) ____ is a formal group of people responsible for approving or rejecting changes to a project.
a. CCAb. CCB
c. CCC
d. CCD
Answer: CCB
____ tools track the execution of business process flows and expose how the state of supporting IT systems and resources is impacting end-to-end business process performance in real time.
a. BSMb. CCB
c. CCA
d. BSC
Answer: BSM
____ involves defining and documenting the features and functions of the products produced during the project as well as the processes used for creating them.
a. Collecting requirementsb. Defining scope
c. Controlling scope
d. Verifying scope
Answer: Collecting requirements