An important tool used in the ____ phase of the DMAIC process is the fishbone or Ishikawa diagram.

An important tool used in the ____ phase of the DMAIC process is the fishbone or Ishikawa diagram.

An important tool used in the ____ phase of the DMAIC process is the fishbone or Ishikawa diagram.



a. define
b. measure
c. analyze
d. improve



Answer: analyze


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